
Store Policies
Terms of Use and Sale
The terms that apply when using the 21st Century Uniform Store, creating an account, or placing an order.
Effective Date: July 21, 2026
These Terms of Use and Sale apply to the 21st Century Uniform Store at 21stcenturyuniforms.com, which is operated by My School Uniforms, a division of Ad It Up LLC.
In these Terms, “My School Uniforms,” “we,” “us,” and “our” refer to My School Uniforms and Ad It Up LLC. “Store” refers to the 21st Century Uniform Store.
By using the Store, creating an account, or placing an order, you agree to these Terms and the policies posted on the Store.
1. Store Operator
The Store displays the name, logo, colors, and branding of 21st Century. Unless otherwise stated, the Store is operated by My School Uniforms and not by the school.
My School Uniforms manages inventory, processes orders, prepares merchandise, arranges pickup and shipping, and provides customer service.
2. Customer Information
Customers may create an account or use guest checkout.
You agree to provide complete and accurate information when placing an order, including your contact information, billing information, delivery information, and product selections.
By placing an order, you confirm that you are authorized to make the purchase and use the payment method provided.
Customers are responsible for reviewing their order confirmation and contacting us promptly if any information is incorrect.
3. Orders and Payments
All orders are subject to product availability and successful payment processing.
Prices, taxes, shipping charges, and the complete order total will be shown during checkout.
Payments are handled through a secure third party payment processor. My School Uniforms and Ad It Up LLC do not receive or store complete payment card numbers or card security codes.
4. Inventory and Availability
The Store is connected to our inventory system, and current availability is shown by product, color, and size whenever possible.
Inventory can change quickly, especially during busy school periods. A product may occasionally become unavailable after an order is placed because of an inventory discrepancy, damage, or another issue.
If an item is unavailable, we may contact you with available options. We will not substitute a different garment, color, or size without your approval. If an acceptable option is not available, we may cancel and refund the unavailable item.
5. Order Preparation, Pickup, and Shipping
Most items offered through the Store are maintained in inventory and prepared after an order is received.
Customers will receive an email when an order is ready for pickup or when it has shipped. Please wait for the ready for pickup email before visiting our location.
Flat rate shipping is available during checkout. Carrier transit times are estimates and are outside our direct control.
Order preparation or delivery may take longer during peak demand, inventory discrepancies, severe weather, carrier delays, system interruptions, or other circumstances outside our reasonable control.
6. Changes and Cancellations
Customers may contact us to request an order change or cancellation.
Changes and cancellations are not guaranteed after an order has been picked, packed, prepared for pickup, or transferred to a shipping carrier.
A request is not approved until it has been confirmed by My School Uniforms.
Personalized or specially customized items, when offered, cannot be changed, canceled, returned, or exchanged after customization has started unless the item is damaged or incorrect.
7. Local Pickup and Showroom
Local pickup is available at:
Ad It Up / My School Uniforms
2424 Menaul Blvd NE
Albuquerque, NM 87107
Customers may visit our showroom to review available uniform items and try on available sizes before ordering.
All orders should be submitted through the Store because the website is connected to our inventory system. Our staff can help customers place an online order and pull available items while they are at the showroom.
Pickup orders will be held for up to one year from the date the customer is notified. After one year, an order may be considered abandoned, and we are not required to continue storing the merchandise.
8. Returns, Exchanges, and Refunds
Eligible items may be returned or exchanged within 30 days of delivery or pickup.
Items must be unworn, unwashed, and in their original condition. Trying an item on for fit is acceptable.
Exchanges are subject to current product and size availability. Customers may complete an eligible exchange at our showroom or contact us for assistance.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Additional shipping charges may apply when an exchanged item must be mailed.
Approved refunds are generally returned to the original payment method. Processing time may vary depending on the payment provider or financial institution.
9. Product Information and Sizing
We make reasonable efforts to provide accurate product descriptions, photographs, colors, sizing information, prices, and availability.
Actual colors may appear different depending on the customer’s screen, lighting, garment material, and normal manufacturing variations.
Sizing may vary between brands, styles, and garment types. Customers should review the size chart for the specific item before ordering or visit our showroom to try on available sizes.
10. School Uniform Requirements
The school determines its uniform requirements, approved colors, dress code, and permitted products.
Customers are responsible for confirming that the items they order meet the school’s current requirements.
My School Uniforms is not responsible for changes made by the school to its uniform policy after an order has been placed.
11. School Logos and Website Content
School names, logos, and artwork are displayed with permission for use on the Store.
Website content, school branding, artwork, photographs, product images, and designs may not be copied, reproduced, sold, or used without permission from the applicable owner.
Purchasing a product does not transfer ownership of any logo, design, trademark, copyright, or other intellectual property.
12. Acceptable Use
You may not use the Store:
- For unlawful or fraudulent activity
- Using unauthorized payment information
- To provide false or misleading information
- To interfere with website security or operation
- To transmit viruses or harmful code
- To copy or commercially exploit website content
- To violate the rights of My School Uniforms, the school, or another party
We may restrict access, refuse service, or cancel an order when we reasonably believe fraud, abuse, unlawful activity, or a serious violation of these Terms has occurred.
13. Privacy and Outside Services
Our collection and use of personal information are governed by the Privacy Policy posted on the Store.
The Store may contain links to the school, a payment processor, a shipping carrier, or another service that we do not operate. We are not responsible for the content, security, availability, or privacy practices of outside websites and services.
14. Website Availability
We do not guarantee that the Store will always be available, uninterrupted, secure, or free from technical errors.
We may temporarily limit access for maintenance, security, updates, technical problems, or circumstances outside our reasonable control.
15. Limitation of Liability
To the fullest extent permitted by law, My School Uniforms and Ad It Up LLC are not responsible for indirect, incidental, special, or consequential losses arising from use of the Store or the purchase of merchandise.
Our total responsibility for a claim relating to an order will not exceed the amount paid for the item or order involved in the claim.
These limitations do not apply where responsibility cannot legally be limited.
16. Governing Law
These Terms are governed by the laws of the State of New Mexico.
Any legal action relating to these Terms, the Store, or an order must be brought in a court with jurisdiction in Bernalillo County, New Mexico.
17. Changes to These Terms
We may update these Terms when our services, policies, technology, or legal requirements change.
Updated Terms will be posted with a revised effective date. The version in effect when an order is placed will apply to that order.
18. Contact Information
Questions about these Terms may be sent to:
My School Uniforms
A division of Ad It Up LLC
2424 Menaul Blvd NE
Albuquerque, NM 87107
United States
Email: [email protected]