Privacy Policy

This Privacy Policy explains how My School Uniforms, a division of Ad It Up LLC, collects, uses, stores, and shares personal information through the 21st Century Uniform Store at 21stcenturyuniforms.com.

In this Privacy Policy, “My School Uniforms,” “we,” “us,” and “our” refer to My School Uniforms and its legal owner, Ad It Up LLC. “Store” refers to the 21st Century Uniform Store.

The Store displays the name, logo, colors, and branding of 21st Century. Unless expressly stated otherwise, the Store is operated by My School Uniforms and not by the school.

1. Information We Collect

We collect information that customers provide when using the Store, creating an account, placing an order, checking out as a guest, contacting customer service, or requesting a return or exchange.

This information may include:

• Name
• Email address
• Telephone number
• Billing address
• Shipping or pickup information
• Account login information
• Order number and purchase history
• Products, sizes, colors, and quantities ordered
• Customer service messages and order notes

Customers may voluntarily provide limited student or school information when it is helpful for an order or customer service request. This may include a student name, grade, campus, or other relevant information.

The Store may also automatically collect limited technical information through cookies and server logs. This may include an Internet Protocol address, browser type, device type, pages viewed, shopping cart activity, and information needed to operate and secure the Store.

2. Customer Accounts and Guest Checkout

Customers may create an account to view orders and make future purchases more convenient.

Customers may also place orders using guest checkout without creating an account.

Customers are responsible for protecting their account login information and should contact us if they believe their account has been accessed without authorization.

3. How We Use Information

We use personal information to:

• Process orders and payments
• Confirm product and size availability
• Pick, pack, and prepare merchandise
• Arrange local pickup or shipping
• Send order confirmations and status updates
• Provide shipping and tracking information
• Respond to customer questions
• Process returns, exchanges, cancellations, and refunds
• Maintain customer accounts and order histories
• Prevent fraud and protect the Store
• Maintain accounting, tax, transaction, and business records
• Comply with applicable legal requirements

We generally send only messages related to orders, accounts, customer service, or operation of the Store. We do not generally use customer information for unrelated promotional emails or text messages.

4. Payments

Payments are handled through a secure third party payment processor.

The payment processor collects and processes the information needed to complete a transaction. My School Uniforms and Ad It Up LLC do not receive or store complete payment card numbers or card security codes.

We may receive limited transaction information, such as payment status, transaction amount, payment method type, and a limited portion of the card number used to identify a transaction.

The payment processor’s collection and handling of information are also governed by its own privacy and security practices.

5. Information Shared With the School

The Store is operated by My School Uniforms. We do not provide the school with complete payment information or customer lists for unrelated advertising or marketing.

We may share limited order information with the school when reasonably necessary to confirm uniform requirements, resolve an order issue, respond to a school program question, or protect the rights and safety of customers, the school, or our business.

Any information shared is limited to what is reasonably necessary for the specific purpose.

6. Other Information Sharing

We may share information with service providers that are necessary to operate the Store and complete orders. These may include:

• A payment processor
• Website hosting and security providers
• Email providers used to send order messages
• Shipping carriers and delivery services

These providers receive only the information reasonably necessary to perform their services.

Inventory management, order preparation, pickup, and fulfillment are handled by My School Uniforms and Ad It Up LLC. We do not send customer orders to unrelated outside fulfillment companies.

We may also disclose information when required by law, court order, subpoena, or other valid legal process. We may disclose information when reasonably necessary to protect our customers, employees, business, property, or legal rights.

7. Sale and Advertising Use of Information

We do not sell or rent customer personal information.

We do not provide customer lists to advertising companies.

We do not use customer personal information for targeted advertising across unrelated websites.

8. Cookies and Store Functions

The Store may use cookies and similar technologies that are necessary to:

• Maintain shopping carts
• Keep customers signed into their accounts
• Remember checkout information and preferences
• Process orders
• Maintain accurate inventory functions
• Protect the Store against fraud or unauthorized activity
• Maintain website performance and security

Customers may control cookies through their browser settings. Disabling necessary cookies may prevent shopping carts, customer accounts, inventory functions, or checkout from working correctly.

9. Information About Children

The Store sells school uniforms and school merchandise, but it is intended for use by parents, guardians, school employees, and other customers making authorized purchases.

We do not knowingly collect personal information directly from children under 13 without the involvement or permission of a parent or guardian.

A parent or guardian may provide limited information about a student when that information is helpful for an order or customer service request.

Anyone who believes that a child under 13 submitted personal information without appropriate parental involvement may contact us at [email protected]. We will review the request and delete the information when appropriate and legally permitted.

10. Information Security

We use reasonable administrative, technical, and physical safeguards intended to protect customer information.

Payments are processed through a secure third party payment processor, and we do not receive or store complete card numbers or card security codes.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should use a secure password and notify us promptly if they believe their account or information has been compromised.

11. Information Retention

Order records, account information, customer communications, and related information generally remain stored while the Store is active.

We may also retain information when needed to:

• Complete or document a transaction
• Maintain tax and accounting records
• Process a return, exchange, refund, or dispute
• Prevent fraud
• Enforce our policies
• Comply with legal requirements

When a customer requests deletion, we will review the request and delete information that we are not legally or operationally required to retain.

12. Access, Correction, and Deletion Requests

Customers may email us to request access to, correction of, or deletion of their personal information.

We may need to verify the customer’s identity before completing a request. Certain information may need to be retained for order records, accounting, taxes, fraud prevention, disputes, or other legal obligations.

Requests should be sent to [email protected].

13. United States Customers

The Store is intended for customers located in the United States.

We do not offer international shipping or intentionally market the Store to customers outside the United States.

14. Links to Other Websites

The Store may contain links to the school, a payment processor, a shipping carrier, or another website that we do not operate.

We are not responsible for the privacy practices, security, or content of websites operated by other organizations. Customers should review the privacy policies of those websites before providing information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our operations, technology, payment services, or legal requirements change.

The updated Privacy Policy will be posted with a revised effective date. Continued use of the Store after an update means that the current version applies to future activity.

16. Contact Information

Questions, concerns, and privacy requests may be sent to: